REFUNDS & CANCELLATIONS
Services against any plan/order will be made available once the customer has made payment for the services according to the requirements of the corresponding plan/ order. The company has no obligation to render services under the service plan if in case the payment made is not under the plan/order. For subscription-based plans, Onism Technologies will issue a full refund if the company lacks in delivering the appropriate solutions within the first 15 days of the subscription. No amount is subjected to refund if one or more issues are resolved.
Customers are entitled for refund under the following circumstances:
- All the necessary requisites required to solve the issue are available and the issue was pending till the time account was active.
- The problem is out of scope for the concerned plan.
- 15 days have not passed after a Onism Technologies techie last solved the issue.
- After 15 days of purchase, normally no request for the refund will be accepted unless some justified reasons are provided by the customers.
Customer has to explain if why refund is not claimed earlier along with the satisfactory explanation as to why the refund is needed.
- For all web solution we take part payments and they are not subjected to refund, and you can end contract at any point of time.
- In case of effect on SEO ranking due to changes in ranking algorithm, policies or functionality of search engines.
- Link building, a part of SEO, is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will be not be any refunds or money back guarantee.
- Onism technologies will not be responsible for results if the client engages with any other third party SEO services.
- Number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
- Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them.
Onism Technologies reserves the right, at any time and without notice, to revise or otherwise amend this Refund Policy by posting update or other modification at the company’s website Refund Policy page. Any update or other modification shall be effective immediately upon such posting.
For any Service/Subscription Plan or renewal of any Service/Subscription Plan, we do not charge you automatically. All payments are required to be processed from your end only. Contact us in case of any payment related query.